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What is native resolution?

Native resolution applies to LCD monitors which have a specific amount of pixels. For example a monitor with a native resolution of 1024×768 has 786,432 elements of light arranged on a rectangular grid. LCD monitors have only one native resolution at which they will display images correctly, when your monitor is not properly configured, this can cause images to look stretched out and/or blurry.

You can fix this yourself by matching your graphics adapter resolution output to the native resolution of your monitor, our Tune Up service takes care of issues like these and finds errors in your system.

Blank HTML or HTM icons when using Firefox

If you are using Firefox as your default browser and your icons appear like blank pages it means you have an error on your registry.

To fix it:
1. Press your Windows key + R
2. Type regedit
3. Look for HKEY_LOCAL_MACHINE\SOFTWARE\Classes\FirefoxHTML
4. Delete the ShellEx registry key.
5. Close Regedit
6. Restart computer.

The icons should appear normal now.

How do I choose my default browser?

QUESTION: How do I make Chrome, Firefox, Opera or Safari open links when using other applications such as Yahoo! Messenger?

By default Windows will use Internet Explorer, to change this you need to make a change in your default programs.

Before you begin you need to have the browser already installed

1. Click the Start menu
2. Select “Default Programs”
3. Click “Set program access and computer defaults”
4. On the right side you will see a double arrow pointing down, click on it.
5. On “Choose a default web browser” select the browser you want as a default.
6. Click OK
7. DONE!

Now when you open the links from other programs it will immediately open your selected browser, to change this follow the instructions again.

Losing monitor calibration after restarting in Windows 7

QUESTION: I just installed Windows 7, every time I restart the computer the monitor calibration goes back to its default value, what can I do?

Seems like another program is interfering with Windows color profile or the profile might be damaged and you may need to recalibrate.

You can try the solutions below.

SOLUTION #1

1. Go to Control Panel > Color Management > Devices

2. Select the ICC Profile and set as default.

3. Press the ‘Close’ button

If you do not have any ICC Profile listed, you need to re-calibrate your monitor and select it as default.

SOLUTION #2

If you have any Adobe Software that may use a Gamma Loader, you need to prevent it from loading a different color profile.

1. Go to the Start Menu > All Programs > Start Up

2. Delete Adobe Gamma Loader by right clicking on the link and selecting ‘Delete’

If you have other causes for losing the monitor calibration after restart feel free to leave a comment.